Ep #400: The 5 Referral Metrics You Must Track
It’s time to celebrate 400 episodes! Learn what to track, where to track it, and how these metrics lead to more sustainable, high-quality referrals for your business.
NEW BOOK ALERT: The Referable Client Experience is now available. Visit the book website!
It’s time to celebrate 400 episodes! Learn what to track, where to track it, and how these metrics lead to more sustainable, high-quality referrals for your business.
Are you tired of chasing leads that don’t convert to clients? Discover how to build a referral-first strategy that generates high-quality clients without asking or manipulation. I will guide you through the essential steps to analyze your referral history, identify what’s working (and what’s not), and pinpoint areas for improvement in your business.
In our earlier episodes, I highlighted the importance of clarity and understanding your referral data to set achievable goals. This episode builds upon that foundation and focuses on identifying and closing the gaps hindering your referral success. Referrals are not just a one-time strategy or tactic but rather a holistic approach to building a referable…
In our last episode, I shared the three key factors to consider when setting referral goals. This week, we go even deeper and focus on the second key factor – having the right data from your past referrals to inform your decisions for the future. Today, I take you through how to gather this data…
As the year comes to an end, it’s the perfect time to look back and evaluate our referral strategies. We can then plan on how to maximize our referrals in the new year. I’ve noticed that many business owners only scratch the surface when it comes to utilizing referrals in their business. We need to…
Reflecting on the past and planning for the future. Goal setting is not just about what you want your business to achieve; it’s about envisioning the life you want to live. As we approach the end of the year, it’s crucial to reflect on how 2023 unfolded for you. But here’s the game-changer: instead of…
Nobody wants to admit they have a blind spot, but we all do, whether it’s in business, leadership, parenting, or even referrals. But by acknowledging and addressing these referral blind spots, we can pave the way for a more referable business. Since we’re in the final month of this year, now is a great time…
Whether you’re a brand-new listener or a long-time listener, there is nothing like hearing from a business owner – like you – who is having referral success. What are they doing differently, and how is it working for them? Let’s find out! I had the pleasure of interviewing one of my Building a Referable Business…
Sometimes referral success is found in the ability to notice, or recognize, the opportunity in front of you. In this episode, I’m sharing another eavesdrop from my coaching program, Building a Referable Business, which is a concept that I introduced a few episodes back for those who listen regularly! This eavesdrop is not only a…