NEW BOOK ALERT: The Referable Client Experience is now available. Visit the book website!
What’s On Deck? Join our live, free Referrals Challenge that kicks off on Monday, May 3rd. Grab your spot now! One hundred and fifty episodes. 150 episodes! It’s mind blowing to think about hitting this milestone. When I started, I wondered if I would hit it. I mean, I always planned to hit this milestone when…
Share and tell… the grown up version of “show and tell.” For this episode, you can join me for my first “on-location” experience as I record from my favorite writing spot in Asheville (Chestnut Street Inn) and dish about my newest book, specifically the hang ups I’m facing as I write it. Yep, my hang…
Just a quick note: Since we released this episode and how we teach the layers of a referable business, we have improved the concept of “layers” or “building blocks” to be more holistic. With this in mind, below we have linked to the new “Building a Referable Business Roadmap” which outlines all 18 strategies we…
Highlights from the Episode: Just a quick note: Since we released this episode and how we teach the layers of a referable business, we have improved the concept of “layers” or “building blocks” to be more holistic. With this in mind, below we have linked to the new “Building a Referable Business Roadmap” which outlines…
Second quarter is starting… and now is the time to put a referral plan in place to take care of your referral sources. In this episode I break down the who, what, when, why and how of referrals so you can get started the right way! If you have any thoughts or questions, make sure…
So in the last episode (#144), I went on a rant talking about how we should be caring for our referral sources, not testing them. If you missed it, well, I encourage you to go listen to it. Because this week’s episode is a discussion with my buddy Jordan Ostroff based on the previous episode….
Even today – in 2021 – there is something very wrong with how referrals are discussed, handled and taught. There is a dangerous mindset out there that is doing damage to what I call the “collective referral mindset.” The collective referral mindset is how we – collectively – think about referrals. The mindset has been…
I felt it was time to re-visit the fundamental philosophy of how referrals without asking works. Specifically because what’s on deck in two upcoming episodes. Meaning I want to make sure you’re crystal clear on the referrals without asking philosophy, how we define referrals, who’s in the cast of characters and what a referral is…
Meet Jackie Ho. She’s an architect in the Bay Area who is receiving 3 new referrals per week – since Christmas. How’d she do it? She implemented layer #2 of the referral strategy. The second layer focuses on turning clients and contacts into referral sources. While Jackie is having amazing success, it’s important you know…
Join our 4 Day How to Think Like a Referral Ninja Master Challenge. It’s time you starting thinking like a Master! Grab your spot here! Here’s Some Episode Highlights: Just a quick note: Since we released this episode and how we teach the layers of a referable business, we have improved the concept of “layers” or…