Every single business owner will, at some point, experience a reality of having no referral sources. In this episode, I am going to tell you what I would do if I found myself in this situation and had to build my referral sources from scratch. Knowing your target market and what you offer will impact…
There are different ways to start a business and scale it. Today, we dive into the world of startups and how you can use their strategies to improve your referrals. We discuss three valuable tips typically given to startups, and I’ll show you how to implement them in your own referral process. It’s a unique…
I believe it was Ben Franklin who said, “By failing to prepare, you are preparing to fail.” Join us as we discuss the importance of preparation and planning for referral success. In this episode, you will get a sneak peek into our coaching program, Building a Referable Business (BRB). Learn how we structure our 90-day…
Do you know how to avoid the rocking horse syndrome inside your business? By having the right leads framework. Every day as a business owner you make a multitude of decisions. From mundane ones to important ones. Little ones to big ones. Some decisions are inconsequently to the growth of your company. But the decisions…
Why do I want to make tracking sexy? Wait until you see the value and the results of your tracking, and then you might get a better understanding of why it can be so valuable and possibly even… sexy. Yep. There are so many situations that I see and hear about where decisions are made…
Recently, I came across an interesting concept that really resonated with me: the difference between being a pinball and being a bowling ball. The idea was inspired by a book I was reading, and I found it particularly applicable not just to referrals, but also to business as a whole. When I think of a…
There are many strategies that I teach every day because they’re the foundational strategies you need in your business. Those three foundational strategies consist of having a referable client experience, a strategy where you can generate referrals from your existing referral sources, and a strategy for turning new folks into referral sources. But we know…
Saying “no” can be difficult. It can make you feel guilty or it can make you question yourself. But regardless of if it’s hard, it is an important skill to have. So, in this episode, we’ll be discussing 30 ways to say no. I’m pretty good about saying no, but there are moments when I…
In today’s Q&A episode, I’m answering two excellent questions about referral seed language and the difference between keeping in touch and being top of mind. First I will share how the referral seed language that I teach works. Of course, it is how your customers feel about you and how you take care of them…
We often talk about how to get referrals, but what about giving them? Generally speaking, what we put out into the world is what we get in return. This means that when we are focusing on getting referrals, we should also be considering giving them—not to everyone you work with, but at least a few…